Recent Posts

Hurricane Dorian

8/29/2019 (Permalink)

With all the talk about the hurricane heading towards Florida, has it gotten you thinking about what you would do in an emergency? Here are a few items to keep in an emergency kit if the power is out, or if you are stuck in your home for a few days.

  1. Make sure there is one gallon of water per person for at least 3 days. This water will be needed for drinking and sanitation.
  2. Have enough non-perishable food for at least three days and a manual can opener.
  3. A battery powered radio to hear for any updates on the situation.
  4. Flashlight and extra batteries
  5. First aid kit
  6. Whistle to signal for help
  7. Dust mask to filter contaminated air
  8. Plastic sheeting and duct tape to potentially build a shelter
  9. Moist towelettes, garbage bags, and plastic ties for personal sanitation
  10. Cell phone with chargers and a backup battery

You should have a kit in your home, car, and at work. You can never be too prepared for a disaster to happen and may not always be at home when it does. Make sure everyone is aware of where the kits are located so anyone can use them if needed.

Are You Covered?

8/28/2019 (Permalink)

If you were to have a water loss are you covered by your insurance? Typical homeowners insurance may not cover you for all water losses. If water comes through the foundation, through a window, or comes in under the door then a homeowners policy will not cover any damages.  There is an additional policy you can add on which is flood insurance. Many believe you cannot purchase flood insurance if you are not in a flood zone. This is not true. Flood insurance can be purchased through a private broker, and if the property is not in a flood zone, the price of flood insurance is significantly less than you would think! Did you know that 20% of flood claims come from homes that are not deemed “high risk”? Start looking into additional policies to make sure you are covered if you ever have a water loss.

Fire Remediation

7/22/2019 (Permalink)

A fire can be absolutely devastating to a home or business. If it was not destroyed by the actual fire, then the chances of it being affected by smoke, soot, or water to put the fire out are likely. SERVPRO of Lombard/Addison has equipment that can restore some of the damaged items in your home as well as get rid of that pesky odor. The way we start to get rid of the smell in a home or business after a fire is to remove all material or items that are unsalvageable. We then ventilate the area as much as we can. SERVPRO has a special detergent/deodorizer we use to wipe down all surfaces with smoke residue. These steps may be performed multiple times to completely get rid of the odor. If you ever have a fire please allow us to help you through the process to get you back to your home or business as fast as possible!

Dangers of Water in Your Home

7/18/2019 (Permalink)

Has it ever rained so much that when you went to check on your sump pump you noticed it was not keeping up, and there was water coming into your home? Having water get into your home is a devastation alone. Recently, there was a home that got enough water to reach up to the electrical paneling. The water caused the electrical box to explode. The entire back of the home was engulfed in flames within seconds. Everyone was able to escape without injury, but they were thinking, “What could we have done to prevent this?”.

If you ever notice there is water in your home, identify the source of the water. If it is coming from a pipe or appliance you can turn off the water in your home. If the water is coming from an outside source you cannot control, such as a flood, you will have to turn off the electricity to your home. The water damage to the home was terrible, but the fire was detrimental.

What's Lurking in the Flood Water

7/16/2019 (Permalink)

When more than a couple inches of rain falls, sometimes the sewers cannot keep up. The result is large areas of water building up. A lot of times you will see people walking/wading through this deep water. There are many dangerous reasons why you should not walk through the water.

One reason flood water is dangerous is because it is a mixture of sewage water and chemicals. The water picks up everything and anything a long the way. This can include human or animal fecal matter, gasoline, oil, and other substances that can cause serious illness, rashes, or chemical burns on your skin.

Another hidden damage can be the contents in the water. The water can easily pick up small items like rusty nails, broken glass, or sharp branches. Since the water is typically dark and dirty looking, you cannot see what is lurking under the surface. By walking through the water, you are more likely to have a sharp object cut you and then the dirty water can enter the wound which can result in serious illness or infection.

One danger that happens more often than you think are downed power lines. These lines have live wires just sitting in the water surging electricity through it. The water is a perfect conduit of the electricity without out any signs of danger. Once a person touches the water, then the electricity will pass to you.

If there is ever a large amount of standing water. Please stay away from it and allow profession first responders take care of the situation. There is no reason to risk you wellbeing!

Document Restoration

7/1/2019 (Permalink)

Most businesses are required to keep important documents for a period. SERVPRO can restore documents that have been damaged from water, fire, or mold. Keep in mind, we are not miracle worker. If the document is damaged beyond recognition before we get it, we cannot bring it back.

SERVPRO can provide transportation to our facility to move your documents. The document restoration team is HIPAA certified for those sensitive medical documents. We are not limited to only paper documents. We have successfully restored books, photos, photo albums, paintings, and more.

The process starts with doing inventory. We want to make sure the documents are in the same order they were sent to us in. Next, we package the documents into bankers boxes and place them in cold storage until we can get them to the facility. Cold storage will prevent any further damage occurring to the documents. Once the documents arrive at the facility, SERVPRO places them in our Vacuum Freeze Drying Chamber where the process can take about 30-60 days to complete depending on how many documents there are.

Commercial Contents Restoration and Cleaning

6/24/2019 (Permalink)

Frozen pipe? Busted sprinkler head? Plumbing problem? Leaky roof? Your business has valuable machinery, supplies, and equipment. SERVPRO does more than just water restoration! We are able to help in all aspects of a loss. In the event of a fire or water loss a lot more can be damaged than just the walls and flooring, SERVPRO of Lombard/Addison can help save, clean, and restore your contents, equipment, machinery, and even important documents.  Our team and network of experts can save the things that are important to you and your business.  Next time disaster strikes your business or home, give SERVPRO of Lombard/Addison a call at 630-543-1700 at any time of any day.  Let us show you how to recover from catastrophe.

Commercial Water Cleanup

6/20/2019 (Permalink)

Did you know that about 50% of businesses never reopen after a disaster hits their building? An unexpected water loss at your business can cause production to come to a screeching halt, but it doesn't have to be permanent.  SERVPRO of Lombard/Addison has the knowledge and resources to help get your business back up and running.   Fast response, knowledgeable staff, and access to valuable resources is key to maintaining business continuity – and we have it.  Don’t let water in your office, shop, or warehouse put a stop to your business.  Let SERVPRO of Lombard/Addison help get your business back on track for success. We are available for emergency services 24/7 all year long. We will be there when you need us. 

Mold in the Workplace

5/23/2019 (Permalink)

Sometimes there are no physical signs of mold until we dig behind the trim or drywall.

Mold in your office, shop, or warehouse is a silent predator preying on unsuspecting people.  Employees who are constantly sick, sneezing, sniffling, have itchy eyes, or just do not feel well are a sign that the air quality in your workplace may need some attention.  For any employer, employee down time due to sickness is a drag on your bottom line.  SERVPRO of Lombard/Addison has the resources, skills, and technology to find out if mold is lurking in your workplace.  Commercial buildings have lots of places for mold to grow.  Dark, damp areas are known to be places where mold can begin to grow.  Restrooms are another area where mold has food for growth.  SERVPRO of Lombard/Addison is fully capable to help locate trouble spots and provide solutions to remediate any problem areas. 

Commercial Carpet Cleaning

5/9/2019 (Permalink)

After a long, bitter cold winter, your business could probably use a good spring cleaning.  The office rugs took a beating from dirt, snow, and salt.  SERVPRO of Lombard/Addison is available to handle your dirtiest and filthiest carpet and rugs. Commercial carpet cleaning is just one of the many services that we offer for commercial cleaning jobs. We have flexibility to clean during business hours or after hours if needed. In order to minimize the disruption to your business. We have awesome cleaning and disinfecting products, and we can offer green solutions as well. Our products are seemingly odorless. Tough spots or odors?  We have the skills and training to eliminate those problems. When you think green, think SERVPRO of Lombard/Addison! Give us a call for all cleaning needs whether commercial or residential.